MAY 2011 VOLUME 16 NUMBER 2
FEATURE STORY
Ireland’s electricity market opened to broad competition
in 2005 after years of government control. To meet new
market opportunities, Irish utility Bord Gáis began a multi-year IT transformation based on Oracle technology. Today,
managers enjoy improved operational efficiencies and
compliance with new regulatory mandates, and provide
excellent customer service for 425,000 new residential
electricity customers. —By Tony Kontzer
18 IT Power Players
Cover: John Blythe
EDITOR’S NOTE
7 FORWARD THINKING
INSIDE ORACLE
11 SHIPPING MORE WITH LESS
Oracle Transportation Management
minimizes shipping costs and carbon
footprint. Plus, Oracle Governance, Risk, and
Compliance Applications Suite gets an upgrade,
and Oracle introduces the world’s first exabyte
storage system.
LEADING STRATEGIES
14 BRIDGE TO THE FUTURE
Gina Tomlinson, CTO of the City and County of San
Francisco, shares her thoughts on how to build a
municipal IT policy worthy of California’s Silicon Valley.
—By Aaron Lazenby
BUSINESS EFFICIENCY
25 EXPERT REPORTING
An Oracle-based portal benefits Intertek, its customers,
and the environment by streamlining paper-based
reporting. —By Minda Zetlin
ENVIRONMENTAL DATA
28 SUSTAINABLE ENERGY
Executives at Denmark’s DONG Energy follow a
sustainable path with the help of accurate reporting from
Oracle Hyperion Financial Management. —By Tara Swords
HUMAN CAPITAL MANAGEMENT
31 MANAGING A HEALTHY WORKFORCE
Year after year, Premera Blue Cross earns kudos for
being a great place to work—and Oracle’s PeopleSoft
human resources solutions are part of the prescription.
—By Alison Weiss
GLOBAL MANUFACTURING
35 A SINGULAR VIEW
Eaton’s Vehicle Group South America
uses a single Oracle platform to support
management’s goal of building products
at any global facility.
—By David Rosenbaum
APPLICATIONS UPGRADE
41 ON THE RIGHT TRACK
A near-simultaneous upgrade to Oracle E-Business
Suite 12.1 and PeopleSoft Enterprise 9.1 keeps
business moving for one of the biggest rail companies
in the U.S. —By Alan Joch
I T STRATEG Y AND BUDGE TS
45 THINK LIKE A CEO
Sales professionals use research and communication
tactics to get project buy-in from senior management.
Can IT execs do the same? —By Mark Kuta Jr.
SUSTAINABILI TY METRICS
49 GETTING TO GREEN
The data you need to do sustainability
reporting is already captured in your
systems. But how do you get it out?
—By John O’Rourke
QUESTIONS AND @NSWERS
52 WITHIN YOUR POWER
Profit readers use Twitter to ask Oracle sustainability
strategist Jon Chorley about Oracle’s approach to
software that supports cleaner, greener business.
—By Kate Pavao