MAY 2011 VOLUME 16 NUMBER 2
FEATURE STORY
18 IT Power Players
Ireland’s electricity market opened to broad competition
in 2005 after years of government control. To meet new
market opportunities, Irish utility Bord Gáis began a multiyear IT transformation based on Oracle technology. Today,
managers enjoy improved operational efficiencies and
compliance with new regulatory mandates, and provide
excellent customer service for 425,000 new residential
electricity customers. —By Tony Kontzer
Cover: John Blythe
EDITOR’S NOTE HUMAN CAPITAL MANAGEMENT
5 REDUCE. REUSE. REPLACE. 31 MANAGING A HEALTHY WORKFORCE
The three well-known environmental edicts have Year after year, Premera Blue Cross earns kudos for
meaning beyond the world of consumer waste. They being a great place to work—and Oracle’s PeopleSoft
also can be applied to help enterprise systems support human resources solutions are part of the prescription.
more sustainable business practices. —By Aaron Lazenby —By Alison Weiss
LUMINARIES GLOBAL MANUFACTURING
6 SMART STEPS 35 A SINGULAR VIEW
Oracle’s senior director for industry strategy and insight Eaton’s Vehicle Group South America
finds an effective framework for helping technologists uses a single Oracle platform to support
create a sustainability footprint for management’s goal of building products
manufacturers. —Harshad Khatri at any global facility.
—By David Rosenbaum
7 FORWARD THINKING
APPLICATIONS UPGRADE
INSIDE ORACLE 41 ON THE RIGHT TRACK
11 SHIPPING MORE WITH LESS
A near-simultaneous upgrade to Oracle E-Business
Oracle Transportation Management
Suite 12.1 and PeopleSoft Enterprise 9.1 keeps
minimizes shipping costs and carbon
business moving for one of the biggest rail companies
footprint. Plus, Oracle Governance, Risk, and
in the U.S. —By Alan Joch
Compliance Applications Suite gets an upgrade,
I T STRATEG Y AND BUDGE TS
and Oracle introduces the world’s first exabyte 45 THINK LIKE A CEO
storage system.
Sales professionals use research and communication
LEADING STRATEGIES tactics to get project buy-in from senior management.
14 BRIDGE TO THE FUTURE
Can IT execs do the same? —By Mark Kuta Jr.
Gina Tomlinson, CTO of the City and County of San
SUSTAINABILI TY METRICS
Francisco, shares her thoughts on how to build a 49 GETTING TO GREEN
municipal IT policy worthy of California’s Silicon Valley.
The data you need to do sustainability
—By Aaron Lazenby
reporting is already captured in your
BUSINESS EFFICIENCY systems. But how do you get it out?
25 EXPERT REPORTING
—By John O’Rourke
An Oracle-based portal benefits Intertek, its customers,
QUESTIONS AND @NSWERS
and the environment by streamlining paper-based
52 WITHIN YOUR POWER
reporting. —By Minda Zetlin
Profit readers use Twitter to ask Oracle sustainability
ENVIRONMENTAL DATA
strategist Jon Chorley about Oracle’s approach to
28 SUSTAINABLE ENERGY software that supports cleaner, greener business.
Executives at Denmark’s DONG Energy follow a
—By Kate Pavao
sustainable path with the help of accurate reporting from
Oracle Hyperion Financial Management. —By Tara Swords